RPA (Robotic process automation software) began to lay the foundation for the digital enterprise in the early 2000s.RPA, is a highly customizable software construct, commonly referred to as a BOT or bot, which when developed can perform a variety of tasks within a digitized work. These bots facilitate functions such as messaging between applications, manipulating and outputting data, and even triggering responses.
The use of BOTs has become very common over the past few years as they can handle highly predictable and repeatable tasks. They have the ability to mimic the desired human behaviour within the company. BOTs have also been shown to significantly reduce business costs and improve system efficiency.
RPA has a variety of applications and is used in a wide variety of industries. Let’s look at some of the main application areas of RPA:
RPA plays an important role in the financial services industry, particularly in foreign currency payments, automating the process of opening and closing accounts, handling audit requests, managing and processing insurance claims, etc.
RPA can be used by organizations to perform general and operational accounting, transaction reporting, and budgeting.
RPA automates HR tasks, including onboarding and departing updates of employee information and the timesheet submission process.
RPA can also help companies provide better customer service to people by automating tasks in the contact center. This includes verifying electronic signatures, verifying other information for automatic approval or rejection processes, and uploading scanned documents.
Supply chain management
Another use of RPA is to automate order processing and payments, purchasing, monitoring inventory levels tasks, and tracking shipments. RPA
With the advantages and benefits of RPA discussed above, it can be said without a doubt that the scope of robotic process automation is vast and growing every day. Before RPA, the process was slow and cumbersome. The smallest details must be monitored manually. But since RPA has taken over, the smallest errors can be amplified quickly, they happen and are easily fixed in a timely manner before they start to harm the business. RPA makes the whole process super-fast, which cannot be done by human intervention. RPA dramatically reduces costs and makes systems more accurate and agile.